Aquahub

The gym here has great machines and is a really good gym, but it’s let down by very strange management choices. It’s not 24/7, despite every other gym being 24 hrs. They claim this is because the pool is apart of the centre, even though they are very separated areas with multiple doors that can be locked to the pool area, and it wouldn’t be difficult to make a scanner on one of the external gym doors for after hours entry for members. This wouldn’t be so much of a problem if they didn’t have the weirdest hours ever. They close at 9pm on Friday and 7pm on weekends? What is the gym meant for, school aged children who need to be in bed by 10?And forget about public holidays, half the times they are closed or if by some miracle they are open it’s only till 3pm. There is no excuse for this, as you don’t need the gym staffed all the time- look at every single gym in Melbourne which runs 24 hrs?? They are not staffed. The constant closures are a problem too. In the many years I’ve been a member, the gym has been closed every single year for WEEKS at a time for “works”. Recently they closed the entire gym for over a week to fix one drinking fountain…I’ve never heard of a gym having this many closures constantly. Every few months Aquahub gym close for weeks on end for “repairs” or “maintenance” for the simplest of tasks which shouldn’t take more than a day or two and don’t need the entire gym closed. This happens every single year. It’s a shame that such a great gym causes so much inconvenience to its members, especially at the price point.

This centre is always open! Sorry, it seems open, but it’s closed! Why? Because all the roofs need to be repaired frequently!!! Quarterly!!!! Monthly sometimes!!! There is also an option called Aquanation. They always offer that Centre, so my question is, why is this centre open? To feed their builders? I just don’t know! Stop referring us to the Aquanation; we all know where is Aquanation! No communications! No consents! Zero responsibilities to the people's wellness and health. Run!

Always something going wrong in this centre! Always there is a plan to shut down facility! Always something wrong with spa! Every year roof needs repair! Always no communication with member about issues! Always they addressing Aquanation as an alternative if facilty/gym/spa is close. I have only one request: Dont say plz “you can go Aquanation” We all know where is Aquanation!

Recently, they have changed teachers frequently, and they do not accept responsibility for this. You have to pay huge money for one level ( every two weeks, $44), depending on how long takes, which is usually too long to pass the level. Imagine how much money and time you need to waste for learning 8 or 9 levels of swimming for your kids. Though, It is suitable for old people to come and enjoy their time.